Shipping policy

Thank you for choosing Brelisa. We are committed to providing reliable, transparent, and efficient shipping services to ensure a smooth shopping experience for every customer.

This Shipping Policy applies to all orders delivered within the United Kingdom.

Order Processing Time
Orders are processed within 1–2 business days
Processing days: Monday to Friday
Orders placed on weekends or public holidays will be processed on the next business day

Order Cut-Off Time
Daily Cut-Off Time: 4:00 PM (GMT+00:00) Greenwich Mean Time (London)
Orders placed before the cut-off time may be processed on the same business day
Orders received after the cut-off time will be processed on the following business day

Shipping Method & Transit Time
Shipping Method: Standard UK Shipping
Estimated Transit Time: 5–7 business days (Monday to Friday)

Total Estimated Delivery Time
Processing Time: 1–2 business days
Transit Time: 5–7 business days
Total Estimated Delivery Time: 6–9 business days (Monday to Friday)

Delivery times are estimates and may occasionally vary due to carrier delays, adverse weather conditions, or high shipping volumes during peak seasons.

Shipping Charges
Free Shipping on all orders
No minimum purchase required
Delivery Address

Orders will be shipped to the delivery address provided during checkout.

Please ensure that your shipping details are complete and accurate before placing your order. Brelisa cannot be held responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information.

Order Changes & Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at support@brelisa.shop.

Once an order has been processed or dispatched, we may no longer be able to make changes or cancel the shipment.

Order Tracking
A shipping confirmation email with your tracking information will be sent once your order has been dispatched.
Tracking details are generally available within 24–48 hours after shipment.
Lost or Delayed Orders

If your order is significantly delayed or appears to be lost during transit, please contact us at support@brelisa.shop.

Our customer support team will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Customer Support

For any questions or assistance regarding your order, please contact us:

Address: 7 Warden Hill Road, Luton LU2 7AH, United Kingdom

Phone: +44 7482 124165

Email: support@brelisa.shop

Our support team is committed to providing prompt, friendly assistance and ensuring your shopping experience with Brelisa is smooth, reliable, and enjoyable from start to finish.